Memberships, packages & loyalty

Salon Membership Software for Packages & Loyalty

Sell a 10-session facial package, a monthly membership or a prepaid balance, and let the app track every session used, every rupee or dirham left, and every loyalty point earned.

SessionsTracked per client
WalletPrepaid balance
4 tiersLoyalty levels
7-dayFree trial

Memberships are the most predictable income a salon has

A client who has prepaid for six sessions comes back six times. A client with money in a wallet chooses your salon over the one next door. That makes packages and memberships the closest thing a salon has to recurring revenue, as long as they are tracked properly. A notebook entry that says "Sana, 4 left?" is how packages turn into arguments.

Three ways to keep clients coming back

Session packages and memberships

Create a package, such as eight hair spa sessions, and sell it to a client. Each visit, tap "Use 1" and the remaining count updates on the client's profile. Anyone at reception can see exactly how many sessions are left.

Prepaid client wallet

Let clients top up a balance in advance. When they are billed, pay part or all of the invoice from the wallet. The wallet screen lists every client with a balance and a history of every top-up and spend.

Loyalty tiers and points

Clients move through Bronze, Silver, Gold and Platinum as they spend. Points earned on bills can be redeemed against future invoices, and the redemption is recorded on the receipt.

ToolBest forWhat the client sees
Session packageFacials, hair spa, laser, massage coursesSessions remaining after each visit
MembershipMonthly or yearly regularsActive package on their profile
Prepaid walletGift balances, advance paymentsWallet deduction on the invoice
Loyalty pointsRewarding everyday spendingPoints redeemed as a discount

How a package works, end to end

Create the deal once

A deal has a name, a price, an optional validity in days, and the number of sessions it contains. "Eight hair spa sessions, 12,000, valid 180 days" is a complete setup and takes about thirty seconds.

Sell it on a normal bill

Add the deal to the client's invoice and take payment however they pay. This is the part most salons expect to be fiddly and is not: because the deal carries a session count, Salonipy creates the membership for that client automatically. Nobody has to remember to set it up afterwards, which is exactly where paper systems fail.

Use one session per visit

On the client's profile the active package shows as "3 of 8 sessions left" with a Use 1 button. Tap it when they come in. The count drops immediately and every person at reception sees the same number.

Offer the renewal before it runs out

Because the remaining count is visible while the client is still in the chair, the renewal conversation happens at session seven rather than by text message three months later.

Why packages change a salon's cash flow

A single service is revenue. A package is revenue plus a commitment. The client who has bought eight facials has decided, once, to come back eight times, and that decision does not have to be re-made every six weeks against whatever offer the salon down the road is running this month.

The cash arrives up front, which is useful, but the real gain is the visits. A salon with a hundred clients on packages has a diary that fills itself, staff who can be scheduled with some confidence, and a retention number that stops swinging with the weather.

One caution worth stating plainly: money taken for sessions not yet delivered is not profit. It is work you owe. Packages with no expiry and no tracking are how salons end up delivering this year's services at prices they set two years ago, which is the reason the validity period exists.

Loyalty tiers, and what they are actually for

Clients earn points as they spend and move through four tiers: Bronze from the start, Silver at 500 points, Gold at 2,000 and Platinum at 5,000. The tier shows on the client's profile along with how far they are from the next one.

You set what a point is worth on redemption, so the programme costs whatever you decide it costs rather than whatever a software company decided. When a client redeems, Salonipy shows how many points they have and what that converts to in your currency, deducts it from the bill and prints it on the receipt.

The tiers matter more than the discount. A client sitting 80 points below Gold has a reason to book the extra treatment now, and that reason costs you nothing to create.

Gift cards that turn into wallet balance

Sell a gift card for any amount and it gets a code. When the recipient comes in, redeem the code and the value lands in their wallet, where it pays for any bill exactly like a prepaid top-up. That one design decision removes the usual gift-voucher mess: there is no separate balance to chase, no paper voucher to lose, and a partly-used card simply leaves the remainder in the wallet.

The gift card screen shows what you sold today and, more importantly, the total still outstanding across all active cards — money clients have paid you and not yet taken in services.

Which one should you use?

Salons often try to run all four at once and confuse everyone, including their own staff. A rough guide:

  • Session package — when the service is naturally a course. Facials, laser, hair spa, massage, physiotherapy-style treatments.
  • Prepaid wallet — when the client's visits vary. A regular who sometimes has a cut and sometimes a full colour does not want to be locked into eight of one thing.
  • Loyalty points — for everyone, running quietly in the background. It requires no sales conversation at all.
  • Gift cards — for acquiring clients you have never met, which is the only one of the four that brings new people through the door.

Most salons do well with points running by default, packages on their two or three course-based services, and gift cards around festivals and weddings.

Deals that fill the diary

Bundle services into a fixed-price deal, such as a bridal package, a men's grooming combo or a festival offer, and bill it in one tap. A deal does not have to contain sessions — leave the session count at zero and it is simply a bundled price. Add a validity period and it becomes a genuine limited offer rather than a discount you can never withdraw.

Send it to the right clients with a WhatsApp campaign and see who redeemed it. The clients worth sending it to are usually the lapsed regulars the client health screen is already flagging for you.

What it costs

Memberships, wallet, gift cards and loyalty are not an upsell tier — they are part of the app. Salonipy is USD 5 a month, USD 30 a year, or USD 150 once for lifetime access, covering the whole salon with no per-staff fee. Many platforms put packages and loyalty behind a higher plan, which is worth checking when you compare. See the pricing page or the buyer's guide.

Worth knowing

  • Memberships are not auto-charged to a card each month; renewals are sold and recorded at the counter.
  • Wallet balances are held in your salon's own records, not as a stored-value card, and are not transferable between salons.
  • There is no client-facing app where members log in to see their own remaining sessions. Reception can tell them, and it is on their receipt.
  • Loyalty tier thresholds are fixed at Bronze, Silver, Gold and Platinum. What a point is worth is yours to set; the tier levels are not.

Related

Salonipy is one app, so every tool below shares the same clients, bills and stock. See the full feature list.

Frequently asked questions

What is salon membership software?

Salon membership software lets a salon sell packages, memberships and prepaid balances, then tracks how many sessions or how much credit each client has left. It usually includes a loyalty programme too.

Can I track remaining sessions in a package?

Yes. Each client's profile shows their active packages and how many sessions remain. Using a session updates the count immediately.

Can clients pay from a prepaid balance?

Yes. Clients can top up a wallet in advance and pay all or part of any invoice from it.

Does Salonipy have a loyalty programme?

Yes. Clients earn points on bills and move through Bronze, Silver, Gold and Platinum tiers. Points can be redeemed against future invoices.

How do I create a package in Salonipy?

Create a deal with a name, a price, an optional validity period and the number of sessions it contains. When you sell that deal on a bill, Salonipy automatically creates a membership for that client with the right number of sessions, so nobody has to set it up by hand.

What happens when a client uses a session?

Open the client's profile, find the active package and tap Use 1. The remaining count drops immediately and anyone at reception sees the same number, so there is no argument about how many sessions are left.

Can a package or membership expire?

Yes. A deal can carry a validity period in days, which is what stops a ten-session package from being claimed three years later at prices you no longer charge.

Can I sell gift cards?

Yes. Sell a gift card for any amount and it gets a code. When the recipient comes in, redeem the code and the value is added to their wallet, where it can pay for any bill. The gift card screen shows how much is still outstanding across all active cards.

How much is a loyalty point worth?

You decide. Set the redemption value of one point in settings and Salonipy shows clients' points and what they are worth in your currency when redeeming against a bill.

Can a client use points and wallet on the same bill?

Yes. Loyalty points and a prepaid wallet balance can both be applied to the same invoice, and each is shown as its own line on the receipt so the client can see exactly what was deducted.

Are memberships charged to a card automatically each month?

No. Salonipy does not take recurring card payments. Memberships and renewals are sold and recorded at the counter, which suits salons that are paid in cash, by transfer or by mobile wallet as much as by card.

Is it included in every plan?

Memberships, wallet and loyalty are part of the full app. Salonipy is USD 5 a month, USD 30 a year, or USD 150 once for lifetime access. That covers the whole salon with no per-staff fee, and prices are shown in your local currency.

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